10 THINGS TO KNOW ABOUT THE TRAVEL AND HOSPITALITY INDUSTRY BEFORE STARTING YOUR CAREER

Build Personal Relationships - One key thing a new grad or job seeker should know about the Travel and Hospitality industry is that it’s deeply rooted in personal relationships and emotional intelligence. It’s not just about the logistics of booking flights or managing hotel reservations—it’s about understanding the needs and desires of clients and creating experiences that resonate on a personal level. The industry thrives on exceptional customer service, and those who succeed are often the ones who can anticipate client needs, think on their feet, and adapt to changing circumstances with a positive, can-do attitude. So, beyond any technical skills or qualifications, demonstrating strong interpersonal skills, a passion for travel, and a willingness to go above and beyond for clients will set you apart when applying for roles in this space.

– Angela Adto Tepper, Founder, AZA Luxury Travel